Industries
Operating records from any industry, sorted by the work buyers want.
Companies building AI agents ask for records of particular kinds of work: closing the books, negotiating contracts, shipping code, answering customers, dispatching crews. If your company has done that work in its own systems for years, the record may be worth licensing, whatever industry you’re in.
Small commission on close. Nothing up front.
Industry pages
Industries with their own page and what buyers want from each.
Each page covers the records buyers ask for, the systems that usually hold them and what stays out of a license.
- Software & SaaSCode history, tickets, docs and support threads
- IT services & MSPsService tickets, runbooks and change records
- LegalContract work and a firm's own operating recordsSpecial handling
- Accounting & financeClose, reconciliations and firm workflowsSpecial handling
- InsuranceSubmissions, renewals, servicing and claims handling
- Transportation & logisticsLoads, dispatch notes, exceptions and fleet logs
- Professional servicesProposals, project plans, timesheets and playbooks
- Field services & tradesCalls, dispatch, work orders and callbacks
- ConstructionRFIs, change orders, logs and site photos
- Solar & energyDesigns, proposals, permits and sales calls
- Real estateBrokerage CRM, transactions and property ops
- ManufacturingWork orders, quality events, changes and ERP history
- Retail & e-commerceOrders, returns, support tickets and inventory decisions
- Any industryDon’t see your industry?If your company has years of linked records, start an intake and pick the closest match, or Other.
Also with a page of its own: Roofing.
We know trades and property businesses from the inside. For every other industry here we don’t claim that: we work from the published rules and what buyers ask for, and your counsel has the last word on what your records can include.
By business function
Or start from the work buyers are trying to automate.
Many buyers describe what they want by business function rather than by industry. A law firm, a freight broker and a software company all keep finance records, and any of them can be worth licensing.
Finance and accounting operations
Close checklists, reconciliations and their exceptions, accruals, invoice approvals and the commentary written to explain each month's variances. Close work has exact answers to check against, which makes it useful for training agents and for testing them.
Often held in: NetSuite · QuickBooks · Xero · Sage Intacct · BILL (Bill.com) · Ramp
Legal, contracts and compliance
Contract requests, redlines, approval trails, playbooks with fallback positions, and compliance procedures. A company's own contract work is its own to license once privilege and counterparty confidentiality terms are checked. A law firm's client files need client consent.
Often held in: Ironclad · Docusign · SharePoint / OneDrive · Clio · iManage Work
Software engineering and IT
Private code with its commit and review history, tickets linked to the change that closed them, incidents with postmortems, and service-desk tickets. Any company with an engineering or IT team has some of this, not only software companies.
Often held in: GitHub · GitLab · Jira · ServiceNow · PagerDuty
Customer support
Ticket and chat threads with the policy the agent followed, the escalations and the final resolution. Support agents are judged on reaching the right outcome within policy over many turns, and real case mixes are hard to invent.
Often held in: Zendesk · Intercom · Freshdesk · Salesforce
Sales and CRM
Pipeline history from first contact to signed deal, call notes, follow-up sequences and the reasons deals were lost. Contacts are removed before delivery; the shape of each deal is what a buyer gets.
Often held in: Salesforce · HubSpot · Gong · Pipedrive
Operations, dispatch and field service
Work orders, schedules, dispatch notes and exceptions, tied to how each job, load or service call ended. Plans colliding with reality are exactly what scheduling and coordination agents have to learn.
Often held in: ServiceTitan · Samsara · McLeod Software (LoadMaster, PowerBroker) · Procore · MaintainX
Procurement and supply chain
Purchase requests, approvals, supplier quotes, order changes and inventory exceptions. We'd usually package these with finance or operations records rather than offer them on their own.
Often held in: NetSuite · SAP S/4HANA · Microsoft Dynamics 365 · Oracle Fusion Cloud ERP
HR and recruiting
Process records only: onboarding steps, job-order intake, hiring stages and how policies were applied, with every person removed. HR files, payroll, benefits, reviews and medical information stay out, as they do in every industry.
Often held in: Greenhouse · Workday · BambooHR
Internal communication and projects
Chat channels, email, shared docs and project boards tie the other records together, showing how a decision moved from a thread to a ticket to a result. Direct messages and HR channels are excluded.
Often held in: Slack · Microsoft Teams · Gmail (Google Workspace) · Notion · Asana
The longer version: What industries do AI companies buy data from?
Also welcome without a page of their own yet.
We take intakes from these too. The same tests apply: years of linked records, rights you can grant, and people removed before anything moves.
Hospitality and travel
Bookings changed or refunded under policy, guest issues and how they were resolved, and property maintenance logs. Guest identities and card data come out.
Research and development (non-clinical)
Experiment records with outcomes, protocol revisions and analysis notebooks. Anything involving patients or human subjects is handled under healthcare below.
Marketing and creative agencies
Briefs, proposals, revision rounds and campaign results. Client deliverables need the client's agreement.
Nonprofits
How the organization runs: grants and program administration, volunteer coordination, finance and support. Donor and beneficiary identities stay out.
Energy services and utility contractors
Field work orders, maintenance and outage logs, and interconnection paperwork.
Wholesale and distribution
Quotes, order handling, purchasing, inventory exceptions and customer service.
Special handling
Welcome, with extra work up front.
These industries hold regulated information. We take the intake, but scoping starts from what the rules allow, and some records may never be licensable. Each note names the rule that drives it.
Healthcare and life sciences
Patient records are protected health information, which generally can't be sold without each patient's authorization, and anything licensed without it has to meet HIPAA's de-identification standard first. Substance-use treatment records have stricter federal rules of their own, so scoping starts with administrative workflows that have patients removed.
HIPAA: sale of health information and de-identification; 42 CFR Part 2. Sources: 45 CFR 164.502 (opens in a new tab), 45 CFR 164.514 (opens in a new tab), 42 CFR Part 2 (opens in a new tab)
Banking, lending, investment, mortgage, title and escrow firms
Customer financial information counts as nonpublic personal information unless it is public or can't identify anyone, and suspicious-activity reports are confidential by law, so internal operations and engineering records are the realistic scope.
GLBA privacy rules (Regulations P and S-P) and SAR confidentiality. Sources: 12 CFR 1016.3 (Regulation P) (opens in a new tab), 17 CFR Part 248 (Regulation S-P) (opens in a new tab), 31 CFR 1020.320 (opens in a new tab)
Telecom, internet and VoIP providers
Customers' call records, plans and usage are customer proprietary network information, which a carrier may disclose only with the customer's approval, where the law requires it, or in aggregate form, so network operations and engineering records are the realistic scope.
CPNI rules. Source: 47 U.S.C. 222 (opens in a new tab)
Staffing, recruiting and PEOs
Candidate and employee files are dense with personal information, California's privacy law covers applicants and employees who live there, and background checks are consumer reports, so only de-identified process records such as job-order intake and hiring stages are in scope.
State privacy law (CCPA) and the Fair Credit Reporting Act. Sources: Cal. Civ. Code 1798.140 (opens in a new tab), 15 U.S.C. 1681a (opens in a new tab)
Education and edtech
Student records can be disclosed only with consent or under narrow exceptions, vendors that receive them face limits on passing them on, and small classes make de-identified data easy to re-identify, so scoping starts with institutional operations that hold no student records.
FERPA. Sources: 34 CFR 99.31 (opens in a new tab), 34 CFR 99.33 (opens in a new tab)
BPO and contact centers
Calls, chats and tickets handled for client brands usually belong to those clients under your contracts, and a service provider may not use that data for its own purposes, so licensing needs each client's written authorization.
Client contracts, CCPA service-provider limits and call-recording consent. Sources: Cal. Civ. Code 1798.140 (opens in a new tab), 11 CCR 7050 (opens in a new tab), Cal. Penal Code 632 (opens in a new tab)
Law firms’ and accounting firms’ client files need client consent too, and income tax return information is never licensed. Their pages explain what can be licensed: Legal and Accounting & finance.
Not a fit, and why we say so up front.
Some records can't be licensed through us at all. Better to know before you spend time on an intake.
Income tax return information
Federal law makes it a crime for preparers to disclose it without the taxpayer's signed consent, the regulations bar selling it even as anonymous statistics, and tax software developers count as preparers too, so we don't license it in any form, with or without consent.
IRC §7216. Sources: 26 U.S.C. 7216 (opens in a new tab), 26 CFR 301.7216-1 (opens in a new tab), 26 CFR 301.7216-2 (opens in a new tab), 26 CFR 301.7216-3 (opens in a new tab)
Defense and government contractors' controlled data
Controlled unclassified information may be shared only where it furthers a lawful government purpose, and defense contracts add their own safeguarding duties. Releasing export-controlled technical data to a foreign person, even inside the U.S., counts as an export that can need a license. A contractor's commercial-side records may still qualify.
CUI rules, DFARS, ITAR and the EAR. Sources: 32 CFR 2002.16 (opens in a new tab), DFARS 252.204-7012 (opens in a new tab), ITAR, 22 CFR Parts 120–130 (opens in a new tab), 22 CFR 120.50 (opens in a new tab), EAR, 15 CFR Parts 730–774 (opens in a new tab), 15 CFR 734.13 (opens in a new tab)
Public-sector agencies
An agency's records belong to the public, not to a business, so they aren't something we can broker. Companies that sell to government are a different matter.
Consumer apps' user content
Posts, chats and uploads by an app's users are consumer content, not the company's operating record, and we don't broker it. The company's own engineering, support and operations records may still qualify.
Media content archives
Licensing video, audio, images or text is content licensing, a separate market. A media company's own production, sales and operations records may still qualify.
This is not legal advice. The notes above summarize rules we screen for; whether your records can be licensed depends on your contracts, your clients and your state, and your counsel should review any license before you sign.
Not sure where you fit?
Start the intake and pick the closest industry, or Other. It asks for counts and dates, not files, and if your record isn’t a fit we say so early.